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Consultation Video

Privacy Policy

This privacy policy notice is served by Cotswold Hypnotherapy under the website; www.CotswoldHypnotherapy.co.uk. The purpose of this policy is to explain to you how I use, handle and protect your personal information.

Personal information collected during initial consultation and therapy sessions

  • Your name 
  • Address details
  • Date of birth
  • Relationships
  • Occupation
  • Telephone numbers
  • Email address
  • Medical history relevant to the session
  • Prescribed medication
  • Details of your GP/doctor in case of emergency
  • Any other information you wish to share (but this is optional

Stored personal information

  • Paper: written notes (described below).
  • Smartphone: This allows me to contact you in case of emergencies or to re-arrange appointments, if this is a suitable way for you to communicate with me.
  • Online diary system: I will store your contact information on my online diary system (currently Setmore) which is password protected. This allows me to contact you to re- arrange appointments in an emergency and view past and future appointments scheduled.
  • Email: your email address and correspondence will be stored in my email account (currently Gmail) by nature of you contacting me.  Any relevant emails that I feel need to be kept will be printed off and added to your written notes.
  • Email: your email address and correspondence will be stored in my email account (currently Gmail) by nature of you contacting me.  Any relevant emails that I feel need to be kept will be printed off and added to your written notes.

Documents held

  • Initial Consultation notes including contact details
  • Client/therapist agreement
  • Brief Session Notes

Sharing of personal information

  • I may report any concerns to relevant authorities as I have a professional obligation, if I believe the client may be intending to cause harm to themselves, the therapist or others.
  • If your health is in jeopardy or I feel you may harm yourself, I may share your contact information with an emergency healthcare service (e.g. GP or Mental Health Crisis Team).
  • A query on suitability or conflict of therapy with other practitioners may have to be sought occasionally, with client permission.

Erasing your information


I will store your written information in a secure place for up to seven years after the completion of our work together. This is so that I have a reference of our work in situations such as you returning to sessions in the future and it is also an obligation under my professional standards and insurance policy. After this time has passed, I will shred the written information.

Your individual rights

Under the General Data Protection Regulation (GDPR) your rights are as follows,

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • the right to data potability
  • The right not to be subject to automated decision-making including profiling