Privacy Policy

This privacy policy notice is served by Cotswold Hypnotherapy under the website; www.CotswoldHypnotherapy.co.uk. The purpose of this policy is to explain to you how I use, handle and protect your personal information.

Personal information collected during initial consultation and therapy sessions

Your name
Address details
Date of birth
Relationships
Occupation
Telephone numbers
Email address
Medical history relevant to the session
Prescribed medication
Details of your GP/doctor in case of emergency
Any other information you wish to share (but this is optional

Stored personal information

Paper: written notes (described below).
Smartphone: This allows me to contact you in case of emergencies or to re-arrange appointments, if this is a suitable way for you to communicate with me.
Online diary system: I will store your contact information on my online diary system (currently Setmore) which is password protected. This allows me to contact you to re- arrange appointments in an emergency and view past and future appointments scheduled.
Email: your email address and correspondence will be stored in my email account (currently Gmail) by nature of you contacting me. Any relevant emails that I feel need to be kept will be printed off and added to your written notes.
Email: your email address and correspondence will be stored in my email account (currently Gmail) by nature of you contacting me. Any relevant emails that I feel need to be kept will be printed off and added to your written notes.

Documents held

Initial Consultation notes including contact details
Client/therapist agreement
Brief Session Notes

Sharing of personal information

I may report any concerns to relevant authorities as I have a professional obligation, if I believe the client may be intending to cause harm to themselves, the therapist or others.
If your health is in jeopardy or I feel you may harm yourself, I may share your contact information with an emergency healthcare service (e.g. GP or Mental Health Crisis Team).
A query on suitability or conflict of therapy with other practitioners may have to be sought occasionally, with client permission.

Erasing your information

I will store your written information in a secure place for up to seven years after the completion of our work together. This is so that I have a reference of our work in situations such as you returning to sessions in the future and it is also an obligation under my professional standards and insurance policy. After this time has passed, I will shred the written information.

Your individual rights

Under the General Data Protection Regulation (GDPR) your rights are as follows,

The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
the right to data potability
The right not to be subject to automated decision-making including profiling